Terms & Conditions

Black Tier Solutions LTD

Last Updated: March 2026

These Terms and Conditions govern the use of the Black Tier Solutions LTD website and the services provided by Black Tier Solutions LTD.

By accessing this website or booking any course or service, you agree to comply with and be bound by these Terms and Conditions.

1. About Us

Black Tier Solutions LTD provides professional training programmes, consultancy services, and related educational services.

Throughout this document:

  • “Company”, “We”, “Us”, or “Our” refers to Black Tier Solutions LTD

  • “Client”, “Learner”, or “User” refers to any individual or organisation using our services or website.

2. Use of Website

By using this website you agree:

  • To use the website for lawful purposes only

  • Not to attempt unauthorised access to any systems or data

  • Not to misuse the website or disrupt its operation

  • Not to reproduce or distribute website content without permission

We reserve the right to restrict access to the website if misuse is suspected.

3. Course Bookings

Course bookings may be made through our website, email, or authorised representatives.

A booking is confirmed once:

  • Payment has been received, or

  • A formal invoice has been issued and accepted.

Course places may be limited and are allocated on a first-come basis.

4. Payment Terms

Payment terms may vary depending on the service or course provided.

Unless otherwise stated:

  • Payment must be made prior to the course start date.

  • Failure to make payment may result in cancellation of the booking.

  • Prices listed may be subject to change without notice.

Where applicable, VAT will be applied in accordance with current regulations.

5. Course Attendance Requirements

Learners must:

  • Arrive on time for scheduled training sessions

  • Participate fully in course activities

  • Follow instructions from instructors and staff

  • Maintain appropriate conduct throughout the training

The company reserves the right to remove any participant whose behaviour is disruptive, unsafe, or inappropriate.

No refund will be issued in such circumstances.

6. Certification

Certification may be issued upon successful completion of course requirements, which may include:

  • Attendance

  • Practical assessments

  • Written examinations

  • Demonstration of competency

Certification requirements are determined by the relevant awarding body where applicable.

7. Course Changes and Cancellations

Black Tier Solutions LTD reserves the right to:

  • Reschedule courses

  • Change instructors

  • Adjust course venues

  • Cancel courses if necessary

Where a course is cancelled by the company, participants will be offered either:

  • An alternative date, or

  • A refund of course fees paid.

The company is not liable for travel or accommodation costs incurred.

8. Client Cancellation

If a learner cancels a course booking:

  • Notice of cancellation must be provided in writing.

Refund eligibility may depend on the notice period provided prior to the course start date.

Failure to attend a booked course without notice may result in the full course fee being charged.

9. Intellectual Property

All course materials, training manuals, digital resources, and website content remain the intellectual property of Black Tier Solutions LTD unless otherwise stated.

Materials may not be:

  • Reproduced

  • Distributed

  • Sold

  • Shared publicly

without prior written permission.

10. Limitation of Liability

Black Tier Solutions LTD will not be liable for:

  • Loss of income

  • Loss of business

  • Indirect or consequential damages

arising from the use of our website or services.

While every effort is made to ensure the accuracy of information provided, we do not guarantee that all website content is free from errors.

11. Health and Safety

Participants must follow all safety instructions provided during training.

Where courses involve practical exercises, participants may be required to sign a declaration confirming they are fit to participate.

12. Data Protection

Personal information collected through our website or during course registration will be processed in accordance with our Privacy Policy.

13. Third-Party Links

Our website may contain links to third-party websites. Black Tier Solutions LTD is not responsible for the content or privacy practices of external websites.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these Terms shall be subject to the jurisdiction of the relevant courts.

15. Changes to Terms

Black Tier Solutions LTD reserves the right to update or amend these Terms and Conditions at any time.

The latest version will always be available on this website.